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[C3 KB] Intermittant hangs and hardware lock up when playing 
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The Nymph (Administrator)
The Nymph (Administrator)
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Joined: Thu May 26, 2005 7:24 pm
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Location: Illinois
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Post [C3 KB] Intermittant hangs and hardware lock up when playing
Intermittant hangs and hardware lock up when playing Creatures 3.
Issue: Two customers experienced issues where the whole computer locked up completely requiring a system restart to get the computer working correctly again.
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Analysis: Due to the nature of the error and the lack of error messages being generated by the Creatures 3 game, it was quite clear that this issue was related to hardware compatibility issues.Both customers that experienced this issue had the same Yamaha DS - XG integrated sound card on a Packard Bell motherboard. By removing the sound device from the device manager, the game played without a problems (but of course,without sound).
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Resolution: The issue is related directly to the sound cards which the customers used. You should be able to download new device drivers for your sound card from this website:-http://www.pbnec.nl/support/drv/cat127.html

You need to scroll right down to the bottom to get to the Yamaha sound cards.

Another suggestion recently submited by a customer is to go to your Start Bar /Run / type in DxDiag, click OK. Wait for the DirectX diagnostic tool dialogue box appear on screen. Click the sound tab at the top, move the hardware acceleration down to nothing and then try the game.


Sat Jun 21, 2008 1:02 pm
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